Agility in a Swiftly Changing Payment Landscape

Toledo Radiological Associates Inc (TRA) in Toledo, Ohio, a 28-physician practice, made its decision to switch from in-house to outsourced billing based on factors that will sound familiar to many radiology practices. Richard Wagner, TRA’s practice administrator, says, “We looked at factors like the switchover to ICD-10 and what that would do to our coding needs. We had two coders who were doing a great job, but we knew it was risky, having only a couple of key people. The other thing that really made us look at outsourcing was the uncertainty resulting from health-care reform.”

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