Patient Experience

Patient Experience for your Success.

Zotec Partners understands that invoicing and bill payment can be frustrating to patients, which is why we offer varying levels of access for easy account management and bill pay in order to optimize the patient experience.

Your patients have bills. Zotec ensures they have payment options.

Your patients can contact us through our Interactive Voice Response (IVR) system 24-hours a day. 

In addition to phone contact, patients have 24/7/365 access to the Internet Portal that allows them to view their account balance, update insurance or create timed payment plans. 

We also direct private pay patients to the portal using a message on every statement sent out, and Zotec’s innovative statement design is easy-to-read and self-explanatory.

 

 

Your success is our focus.

Here’s how Zotec’s patient experience and access innovations reduce risks, lower costs and improve your bottom line.